Lokomart Terms Conditions

Terms Conditions

User Agreement

Foodklik is the licensed owner of the brand Lokomart.com and the website Lokomart.com (The Site). By using the website, you accept these terms and conditions (Agreement) and our Privacy Policy. This Agreement is between you and Lokomart.com (referred to in this Agreement as we, us or our). We may change these terms at any time, and changes will be posted on the Website. By continuing to use the website, you agree to be bound by the changes.


You must be a registered member to make orders and access some features of the website. You will provide us with personal information including your name, address, and a valid email address. You must ensure this information is accurate and current. By using Lokomart.com you understand that Lokomart.com may access and use your personal information (such as your billing and shipping addresses and phone numbers) and other personal information (such as your names and email addresses along with your orders) according to our Privacy Policy may be shared with merchants, couriers, delivery personnel and other third party vendors to fulfill your orders. By using the website and its associated functionality, you grant your consent to us to send you direct marketing communications to the email address you provide, from which you may unsubscribe at any time. Your consent to receipt of certain communications may be implied from the use of certain functional aspects of our service, such as receiving reminders that items are in your shopping cart if you leave the page during a transaction. To register an account and use the website you must be at least 18 years old and have capacity to enter into a legally binding agreement with us.

Order Cancellations

If you would like to cancel an order once it has been placed you can request cancellation online through your account. Lokomart cannot guarantee that we will be able to cancel the order. If you receive delivery of an order you attempted to cancel you must complete the returns process in order to receive a refund for that order. If a vendor fails to fulfill all the products in an order, then the order shall be rejected and cancelled and you will be notified of cancellation.

Returns and Refund

Our return and refund policy entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. Our delivery personnel will take the items back. In case of Online Payment, the value of the items returned will be credited in your online account under wallet.

Item Prices and Related Fees

Once your order has been accepted, this represents an agreement between you and the Merchant. The Merchant has the sole responsibility for this order. All prices are inclusive of taxes. Prices are subject to change without notice and all goods are subject to availability. All prices listed on the website are correct at the time of publication and are updated by partner Merchants. While we give great care to keep the prices updated, the final price charged to you by the Merchant can change at the time of delivery based on the latest prices of the Merchant. Lokomart is under no obligation to ensure that the order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing

Access and use of the Website

You must only use the website through the interfaces provided by us and in accordance with these terms and any applicable law. You must not interfere or disrupt our site or the servers or networks that host our site. You must not or attempt to use data mining, robots, screen scraping or similar data gathering and extraction tools on our site. You must not interfere with security-related or other features of our site or use, copy or distribute content without our express permission. We may refer fraudulent or abusive or illegal activity to the relevant authorities. You are solely responsible for the activity that occurs on your account (including orders placed using your account), and you must keep your account password secure. We are not responsible for any unauthorized activity on your account if you fail to keep your account login information secure. We do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.

Information on this website

Information about goods on the Website is based on material provided by third party merchants, suppliers and product manufacturers. Except as required by law, we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties. You agree to make your own enquiries to verify information provided and to assess the suitability of goods or services before you order the goods or services. Due to photographic and screen limitations associated with the representation of goods, some actual goods may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Website. In addition, where it is suitable to do so, some depictions of products or services are created or chosen by us for promotional purposes, and may not be an exact representation of the product or service received.

Placing Orders

You are responsible for all orders placed on your account, including for any discrepancies or errors in your order caused by you. Orders placed by you are offers to purchase goods under the terms and conditions in this Agreement at the price specified (including delivery and other charges). Goods in your cart are not reserved until you have completed the checkout process. We may reject your order, including in circumstances where we believe there may be a credit card fraud, or where we later become unable to ship your order, or if there has been an error in the priced or product description on the website. Once you place an order, the merchant may or may not accept the order placed by you. In such instances, the order will be rejected and you will be refunded the full amount (in case of online payment) in your online wallet which can be used for subsequent shopping. You must review your order carefully before placing it. Once an order is confirmed, you are unable to cancel or change it. If you have any problems with your order, then you must go through the normal returns process outlined in in this Agreement. In the event that we cancel or are unable to fulfill your order, we will provide a full refund of any payment received. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong address or wrong contact information) any extra cost incurred by Lokomart for redelivery shall be claimed from you.


Lokomart and the items purchased through Lokomart are brought to you As is and with all faults. Neither Lokomart nor the merchants that sell the items through Lokomart make any warranties or promises about the items purchased through Lokomart. Neither Lokomart nor the Merchants make any promises or commitments about the functionality of the items, or their quality, durability, safety, reliability, availability, or ability to meet your needs. To the extent permitted by law, we (and the Merchants) exclude all warranties and we (and the Merchants) also disclaim and exclude all remedies, damages or financial losses including repair and replacement remedies, diminution in item value, indirect, special, consequential, exemplary or punitive damages.

Supply and Delivery of Goods

Subject to this Agreement, we will supply the goods shown on your order confirmation. We will use our best endeavors to meet stated timeframes for delivery, however we cannot guarantee delivery timeframes will be met.


We will not be liable for any delay in performing any of our obligations under this Agreement if such delay is caused by circumstances beyond our reasonable control. This Agreement will be governed by and interpreted in accordance with the laws of Gujarat, India. You irrevocably submit to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India. If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions. If we do not exercise or enforce any right or provision under this Agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this Agreement will only be effective if it is in writing and signed by us.


You agree to defend, indemnify and hold Lokomart, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Lokomart or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Safe Payments

Pay securely with your Credit Card, Visa Card, Master Card and Netbanking or using Cash on Delivery. When paying online, your details are protected by VeriSign SSL encryption

Same Day Delivery

Yes you heard it right!! "Same Day Delivery" enjoy ordering from LOKOMART.

24/7 Support

LOKOMART works around the clock to be available to its valuable customers. We provide technical support & customer services 24/7 for customer satisfaction.